How do we select the casinos for our ranking?
Before including an online casino in our ranking, we conduct a thorough analysis of each operator based on a series of criteria. During the evaluation, our experts consider seven key factors that contribute to the overall rating of each casino.
Licensing and security
Holding a valid licence is a fundamental indicator of an online casino’s safety and reliability. We verify the validity of the licence to ensure the platform is legal and compliant with current regulations in United Kingdom.
Player reviews and brand reputation
The operator’s reputation is the second most important criterion. We monitor real player reviews daily on forums and specialised websites to produce an objective assessment of the casino’s long-term trustworthiness.
Range of games from leading providers
We assess the selection of slot machines, table games, live casino titles and other popular options provided by internationally recognised and reputable suppliers such as Blueprint Gaming, Pragmatic Play, Nolimit City, and others.
Variety of payment methods, deposit and withdrawal limits
We examine the available options for deposits and withdrawals (cards, e-wallets, bank transfers), the processing speed of transactions, and whether operations can be carried out without fees. This allows us to assess the financial stability and flexibility of the operator.
Bonus offers for players
We analyse welcome bonuses, ongoing promotions, and loyalty programmes dedicated to regular and VIP players in detail. We assess the quality of services offered and the platform’s ability to retain its user base over time. Special attention is given to the transparency of terms and conditions, including wagering requirements and bonus usage terms.
Customer support: response times and available channels
We carefully evaluate the presence of dedicated customer service for UK users. We examine the number of available channels (live chat, email, telephone), the average response times, and the quality of replies based on user feedback. All data is gathered from open and specialised sources, making our analysis independent.
Website usability, mobile version, and apps for Android and iOS
The final, but no less important, criterion is the usability of the platform. Our testers check the site’s navigation, ease of finding games, and performance stability. Special attention is given to mobile optimisation. The availability of a dedicated app for Android and iOS systems is considered a significant advantage.
